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Known Issues

Tux Paint 0.9.31 — July 2023

If you are still using Tux Paint 0.9.30, please see that version's "Known Issues" list.

All Versions (global issues)

Tux Paint loads very slowly
The first time Tux Paint is launched (for a particular user), it may take a minute or more to respond. The font system used by Tux Paint (Pango) is creating a 'cache' of information about the fonts on your system. Subsequent launches of Tux Paint should be fast.

While the font cache is generated behind the scenes, Tux Paint should remain interactive (showing an animated 'please wait' animation) while this process runs.

Windows-specific issues

No known issues

macOS- and OS X-specific issues

'Unidentified developer' error
Recent versions of macOS have default security settings that prevent programs which were downloaded outside of Apple's "App Store" from being launched.

Apple provides instructions here for installing and launching apps from "unidentified developers."

Linux-specific issues

No known issues

Android-specific issues

Tux Paint requires Bluetooth access to run
Tux Paint uses the Simple DirectMedia Layer library (libSDL), which requires Bluetooth access to run. External controllers and keyboards may work with Tux Paint. Our goal is for an upcoming version to not require Bluetooth, but make an option.

Older Versions' Known Issues:

How do I tell what version I have?

Tux Paint displays its version number at the bottom left corner of its splash screen. You can also run "tuxpaint --version" from a command-line terminal, check your Tux Paint installation's documentation pages, or tell from the name of the installation file you downloaded (e.g., "tuxpaint-X.Y.Z-windows-x86_64.zip"). The "tuxpaint --verbose-version" may also be useful.

If you have problems...

You can contact us. Be sure to tell us what version of Tux Paint you're using, what operating system and OS version you're using (e.g., "Windows 10" vs. "macOS 10.15"), and where you got your copy of Tux Paint from (our website, some other website, a magazine CDROM, etc.).

Our Having Problems? page provides some tips on debugging crash and freeze issues with Tux Paint, so we can help solve the problem.

Did you know? Tux Paint is named after Tux the penguin, the mascot of the Linux operating system. "Tux" is short for tuxedo.